Osborne Books is a leading educational publisher of learning resources for Accounting qualifications.
This forward thinking company's website is packed full of technology to provide a first class experience for its customers. Visitors are able to buy books online through either a standard desktop website or through a dedicated mobile e-commerce site on their smart phone.
A unique eBook system provides customers with free electronic copies of books that they have purchased and recognises which eBooks customers are entitled to after they have logged in.
The site has been upgraded recently to link orders directly to Osborne Book's Sage accounting system to speed up the order process as well as reducing any order entry errors. This was coupled with an address lookup system during the checkout process to automatically complete customers' invoice and delivery addresses, saving time and increasing accuracy.
College tutors are provided with a Tutor Zone area to allow them access to support resources to help them deliver course information. Students too have a Student Zone where they can find useful resources for their studies.
A Google search for "aat books" usually shows this website in the first few results.
Our newly developed mobile shop is now being utilised by 21% of online customers. Hughes Media react quickly and comprehensively to our queries, ensuring that our customers have a fluid, stress-free online shopping experience. We are confident that, moving forward, they will continue to provide us with an excellent service, and our brand will continue to benefit from it.
Cathy Turner, Osborne Books